FAQ
The Ins And Outs of How We Do Business
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How does the pricing work for your cleaning services?Our pricing is based on factors like the size of the space and specific services needed. The prices that you see online are the starting plans. We customize our quotes to the best of our ability.
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What areas do you serve in Central New Jersey?We serve various areas, including Pennington, Princeton, West Windsor, Bordentown, Hamilton, mainly everything in Central NJ.
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Is your team insured and professionally trained?Yes, our team is fully insured, and all members undergo professional training to ensure high-quality service. As well as background checks.
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Can I schedule a one-time cleaning or only regular services?Both options are available. You can schedule a one-time cleaning or set up regular services based on your preference. Typically, our most common is our every 14 day service or monthly cleaning.
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What's included in your standard cleaning packages?Our standard packages cover a range of services, including but not limited to bedrooms, bathrooms, floors, and furniture. If you want anything more in depth, please do not hesitate to contact us.
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Do you bring your own cleaning supplies and equipment?Yes, we come fully equipped with our own cleaning supplies and tools, so you don't have to worry about a thing. If you seek products that are specific to your needs, please do not hesitate to let us know prior to beginning our work. We want to make sure we can accomodate you to the best of our ability.
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How do I book your services, and what is your cancellation policy?Booking is easy; you can contact us directly at 609-672-1949. As for cancellations, please notify us at least 24 hours in advance.
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What makes your cleaning service different from others?We focus on personalized, trustworthy service, transparent pricing, and building lasting relationships with our clients.
Billing & Pricing
Please reach out to us about any pricing, billing or policy questions at 609-672-1949
Payments Accepted
At Victoria's Cleaning, convenience is key. We accept all major forms of payment, making it easy for our clients to settle their bills seamlessly. Whether it's credit cards, debit cards, or other electronic payment methods, we ensure a hassle-free payment experience for your peace of mind.
Cancellation Policy
Life can be unpredictable, and we understand that plans may change. If you need to reschedule or cancel a cleaning appointment, please notify us at least 24 hours in advance. This allows us to adjust our schedule accordingly and ensures a smooth process for both parties.
Satisfaction Guarantee
Your satisfaction is our top priority. If, for any reason, you are not completely satisfied with our cleaning services, please let us know. We are committed to addressing your concerns promptly and ensuring that you are delighted with the results. At Victoria's Cleaning, your contentment is our guarantee.